Privacy Policy 
This Privacy Policy describes how AV Pros ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website www.avpros.co.uk.

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1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and billing/shipping address.

• Payment information (processed securely through third-party payment providers; we do not store credit card details).

• Order history and purchase details.

• Technical information such as IP address, browser type, and cookies.

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2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.

• Communicate with you about your purchases, deliveries, and customer service requests.

• Send marketing communications (only if you have opted in).

• Improve our website, products, and services.

• Comply with legal obligations.

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3. Sharing Your Information

We do not sell or rent your personal data.
We may share information with:

• Service providers (such as payment processors, delivery companies, or IT support) to complete your transactions.

• Authorities, if required by law or to protect our rights.

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4. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content.
You can manage cookies through your browser settings.

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5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your data.

• Request deletion of your data (unless we are legally required to keep it).

• Withdraw your consent to marketing communications at any time.

To exercise your rights, please contact us at info@avpros.co.uk.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

AV Pros (K&L London Limited)
9 Church Street, Bishop's Stortford, England, CM23 2LY
Email: info@avpros.co.uk
Phone: +44 20 3355 5067