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WyreStorm Sygma Cloud Management

Name: WyreStorm Sygma Cloud Management
Brand: Wyrestorm
SKU: WYR-SYGMA
Price: 0.01 GBP
Availability: InStock

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Shipping Policy

Shipping Policy for AV Pros

Effective Date: March 19, 2025

At AV Pros, we are committed to providing you with a seamless shopping experience, including fast and efficient shipping. This Shipping Policy outlines the details regarding our shipping options, delivery times, and related information.

1. Shipping Options

We are pleased to offer the following shipping options for all orders placed through our website:

1.1. ⁠Free Tracked Shipping:
We provide free 2-3 day tracked shipping on all in-stock items shipped across the UK. Once your order has been processed and shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

1.2. Express Next Day Shipping:
For faster delivery, we offer an express next day shipping option for a fee of £35 per order. Orders must be placed before 12 PM to qualify for next day delivery. If your order is placed after this time, it will be dispatched the following business day for delivery the next day.

2. Processing Times

•⁠ ⁠Orders are typically processed within 1-2 business days after payment confirmation.
•⁠ ⁠Please note that processing times may vary during peak periods or holidays, and we appreciate your understanding.

3. Delivery Times

•⁠ ⁠Standard Free Shipping: Delivery within 2-3 business days.
•⁠ ⁠Express Shipping: Next business day delivery for orders placed by 12 PM. Orders placed on weekends or holidays will be processed the next business day.

4. Shipping Restrictions

•⁠ ⁠All shipping services are available only within the mainland UK.
•⁠ ⁠Unfortunately, we currently do not offer international shipping or delivery to remote locations or islands.

5. Shipping Costs

•⁠ ⁠Standard Free Tracked Shipping: £0 on all in-stock items across the UK.
•⁠ ⁠Express Next Day Shipping: £35 per order, applicable only when chosen at checkout.

6. Tracking Your Order

Once your order has shipped, you will receive an email with shipping details, including a tracking number. You can use this tracking number to monitor your order's journey until it reaches your door.

7. Lost or Damaged Shipments

In the event that your order is marked as delivered but not received, or if it has arrived damaged, please contact our customer service team within 48 hours of delivery at info@avpros.co.uk or call us at 020 3355 5067. We will work with you to resolve the issue promptly.

8. Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please do not hesitate to reach out to our customer service team at info@avpros.co.uk or call us at 020 3355 5067.

We appreciate your business and strive to provide you with the best shipping experience possible. Thank you for choosing AV Pros!

Estimated Delivery: Sep 15 - Sep 19

Standard Delivery: 2-3 Days.
Express Delivery: Next day when purchased before 12pm.

Pay Now or Later — Your Choice.

Description
User guides

The SYGMA Cloud Device Management from WyreStorm is an advanced online platform that empowers users to effortlessly monitor their devices from anywhere in the world. With a comprehensive suite of features, it enables seamless device control, firmware updates and access to online support, all in one centralised location.

Stay connected to your devices at all times, no matter where you are. WyreStorm's SYGMA Cloud Device Management allows you to remotely monitor the status, performance and health of your devices in real time, allowing you to instantly identify any issues or anomalies and take immediate action.

With effortless device control, take complete control, whether it's adjusting settings, activating features or initiating commands. This platform provides intuitive controls to ensure your devices are performing optimally and meeting your specific requirements.

Keep your devices up to date with the latest enhancements and security patches. SYGMA Cloud Monitoring simplifies the firmware update process, allowing you to remotely update multiple devices simultaneously, saving time and effort.

You may also access dedicated online support directly through the platform. Submit and track support requests, communicate with technical experts and receive timely assistance to resolve any issues or queries you may have, such as setting up the software or linking the platform to your installation.

With the SYGMA Cloud Device Management you will be promptly notified of any issues with WyreStorm's automatic email notifications. Be instantly informed of any potential problems or critical updates, allowing you to take immediate action and ensure the continuous and optimal performance of your monitored devices.

Please Note: System has to be configured on network switches with IP addresses on all encoders and decoders. Configure the DNS and enable "Connect to Cloud" on the NHD-CTL-PRO

Specifications:

Compatible and Supported Controller	WYR-NHD-CTL-PRO WYR-MX-1007-HYB WYR-MX-0804-EDC
Non Supported Controller	WYR-000-CTL
Please Note	System has to be configured on network switches with IP addresses on all encoders and decoders. Configure the DNS and enable "Connect to Cloud" on the NHD-CTL-PRO

Features:

Stay connected, everywhere
Delivers effortless device control
Regular and reliable Firmware Updates
Receive online support
Be reassured with automatic email notifications

Download User Guides:

WyreStorm Product Guide

Quick Start Guide

User Manual

NHD-CTL Quick Start Guide

MX-1007-HYB Quick Start Guide

WyreStorm Sygma Cloud Management

Description

Specifications:

Features:

User guides

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